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GMS 10 Cant Connect To Hardware Lock


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I am trying to use GMS 10, but it keeps loosing connection to the hardware lock. It recognizes the lock when I register it, then it shows me the modules that are activated. Then, when I click ok, it closes the window and opens a new one saying that it has lost connection to the hardware lock. I have never been able to get it to run. Is there a fix for this?

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