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harjadig

FESWMS error

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Dear all,

I can't open previously project which i have finished.

what the meaning of this error:

Invalid syntax or configuration in the FESWMS files.

....fpr. Some internally refered files is may be missing.

thanks

regard

harjadi

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I'm not sure.

How old are the files? Could you contact support@aquaveo.com and get the files to them so we could look at them?

Dear all,

I can't open previously project which i have finished.

what the meaning of this error:

Invalid syntax or configuration in the FESWMS files.

....fpr. Some internally refered files is may be missing.

thanks

regard

harjadi

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Could you get us the files that you can't open? Contact support@aquaveo.com for upload instructions.

Dear Rusty,

The file are already build. After I closed SMS, then reopened again. the error is pop up.

regard

harjadi

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Dear Rusty,

I have already send to support team,

thanks

harjadi

Harjadi,

I don't believe that we have received the file here at Aquaveo Technical Support. What is the email address you sent it from? Could you follow the instructions below to upload the file to our FTP site?

1. Create a new folder with a unique name on your computer and copy all of your project files into it. (please zip up the folder)

2. Open windows explorer (My Computer).

3. Enter "ftp://pubftp.aquaveo.com" in the address bar.

4. (If the "Log On As" dialog box appears) check the box labeled "Log on anonymously" and click "Log On".

5. Copy the folder with your project files in it into the "incoming" folder.

6. Send an e-mail to support@aquaveo.com telling us the name of the folder you uploaded and exact steps taken to produce the problem.

*Please help us stay organized by putting all of your files in a single folder before you upload them. After you upload them, you will not be able to edit them.

Todd

XMS Technical Support

support@aquaveo.com

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