SMS GUI Problem in Using SMS Posted April 4, 2017 · Report reply When we updated to SMS 12.2, we are having serious problems with the main window display. After a few clicks, the main display window goes blank. So although the data is still there, you can't see it (or do anything to edit it). We have tried updating the refresh rate, we've updated all of our video drivers, and a few other solutions. Aquaveo is working on the problem, but they are reproduce it. Has anyone else had similar issues?